Enter and view reports

Since June 2014, Healthwatch Kirklees has been doing Enter and View visits to local health and social care providers.

You can find details of our visits to date listed at the bottom of this page.

What is an Enter and View visit? 

It’s a visit to a publicly funded health or social care service led by Authorised Representatives from Healthwatch Kirklees. We go in to day services, care homes, hospital wards, GP surgeries, etc… and we speak to the people using those services to find out what they think. We can do this at agreed times or do unannounced spot checks. It’s not an inspection of the service, but we use the visit to make sure that people are able to get the support they need from that service and to learn more about the service. We then report back to providers and commissioners of service and, where appropriate, to the regulators.

In order to do these visits, we need a team of trained, volunteer Authorised Representatives. We have just recruited 10 volunteers to this team and we are establishing our plan for visits over the next few months.

But what does it mean to be an Authorised Representative?

Authorised Representatives are trained volunteers who assist in every stage of the visit – they help to arrange it, to complete it, and to report back the findings. There is guidance and support to do this provided by our Volunteer Coordinator, Katherine Sharp.

When you are asked to be an Authorised Representative for a visit, planning, preparing, completing and reporting back on that visit can be quite time consuming, but you can be involved in as many or as few visits as you would like to be across the year.

If you are interested in doing this role, just get in touch with Katherine to express an interest. Check out our volunteering page for more information.

In addition to doing Enter and View visits, we’re regularly invited to accompany North Kirklees Clinical Commissioning Group on their Patient Safety Walkabouts at different health care settings. We welcome this opportunity to speak to patients, visitors and staff with the commissioner.

We are clear that any Enter & View work that we do needs to add value to the visits completed in Kirklees by partners at the Care Quality Commission, Clinical Commissioning Group, Kirklees Council and Monitor.

Kirkwood Hospice

In July 2019, we visited Kirwood Hospice to find out that patients and staff thought about end of life care services and support.  Click the link below find out more. 

Final Enter and View report Kirkwood Hospice

 

Lyndhurst Hospital

A team from Healthwatch Kirklees completed an Enter and View visit to Lyndhurst Hospital on 2nd May 2019. We visited this service to observe and gather comments on how the services ensures that patients are able to give feedback about the care and treatment they receive and to make choices about their care.
For more information, please download the report.

Overgate Hospice

A team from Healthwatch Kirklees completed an Enter and View visit to Overgate Hospice on 4th October 2018. We visited this service to observe and gather comments on how the services ensures that patients are able to give feedback about the care and treatment they receive and to make choices about their care.
For more information, please download the report.

The Dales

A team from Healthwatch Kirklees completed an Enter and View visit to The Dales, Calderdale Royal Hospital (Ashdale and Elmdale Wards) on 1st August 2017. We visited this service to observe and gather comments on how the services ensures that patients are able to give feedback about the care and treatment they receive and to make choices about their care.
For more information, please download the report.

Ashcroft Nursing Home

Wednesday 16th March 2016

A team from Healthwatch Kirklees completed an Enter and View visit to Ashcroft Nursing Home, Cleckheaton. Time, 10am-12pm. We visited to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Ashmeadows

Tuesday 26th January 2016

A team from Healthwatch Kirklees completed an Enter and View visit to Ashmeadows, Cleckheaton Time, 10am-12pm. We visited to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Avery Mews

Tuesday 8th December 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Avery Mews, Heckmondwike. Time, 10am-12pm. We visited to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Tolson Grange

Thursday 26th November 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Tolson Grange, Dalton. Time, 1.30-3.30pm. We visited to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Meadow Court

Tuesday 3rd November 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Meadow Court, Slaithwaite, Time, 10-12pm. We visited to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Blossom Care Home

28th September 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Blossom Care Home, Ravensthorpe from 1.30 - 3.30pm on 28th September 2015 to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Aden House

26th March 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Aden House, Clayton West from 2-4pm on Thursday 26th March 2015 to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Oakes Care Centre

Tues 24th March 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Oakes Care Centre, Huddersfield from 2-4pm on Tues 24th March 2015 to find out how satisfied people using the service were about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Ashworth Grange, Dewsbury

Thurs 26 February 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Ashworth Grange from 10am-12 on Thursday 26 February 2015 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report

Aden View, Huddersfield

Weds 28 January 2015

A team from Healthwatch Kirklees completed an Enter and View visit to Aden View from 2.30pm-4.30pm on Wednesday 28 January 2015 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report

Medical Assessment Area, Huddersfield Royal Infirmary

Wednesday 17th December 2014

A team from Healthwatch Kirklees completed an Enter and View visit to the Medical Assessment Area at Huddersfield Royal Infirmary from 2-4pm on Wednesday 17th December 2014 to find out how about people's experiences of being on the ward, what they thought of the food and facilities, and how the ward adapted to meet their needs.
For more information, please download the report.

Paddock Lodge, Huddersfield

Weds 10th December 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Paddock Lodge from 10am-12 on Wednesday 10 December 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download here.

Medical Assessment Unit, Dewsbury and District Hospital

Thurs 4th December 2014

A team from Healthwatch Kirklees completed an Enter and View visit to the Medical Assessment Unit at Dewsbury and District Hospital from 10am-12noon on Thursday 4th December 2014 to find out how about people's experiences of being on the ward, what they thought of the food and facilities, and how the ward adapted to meet their needs.
For more information, please download the report.

Ings House

Thurs 11th September 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Ings House from 10-12.30pm on Thursday 11th September 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Fieldhead Park

Wed 27th August 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Fieldhead Park, Mirfield from 10-12noon on Wednesday 27th August 2014 to find out how people using the service felt about choice and dignity, and the food they received and the variety of activities available.
For more information, please download the report.

Hopton Care Cottages

Thurs 21st August 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Hopton Care Cottages from 2.30-4.30pm on Thursday 21st August 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Greenacres

Wed 13th August 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Greenacres, Meltham from 10-12noon on Wednesday 13th August 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Robertown Care Home

Wed 6th August 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Robertown Care Home from 10-12noon on Wednesday 6th August 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Alwoodleigh

Wed 30th July 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Alwoodleigh from 10-12noon on Wednesday 30th July 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Eden Court

Tues 22nd July 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Eden Court from 10-12noon on Tuesday 22nd July 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Fieldhead Court

Thurs 11th July 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Fieldhead Court from 10-12noon on Thursday 11th July 2014 to find out how people using the service felt about choice and dignity, the food they received and the variety of activities available.
For more information, please download the report.

Branches Day Care

Wed 18th June 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Branches Day Care from 10am-12noon on Wednesday 18th June 2014 to find out how satisfied people using the service were with the food they received and the variety of activities available.
For more information, please download the report.

Sundale House

Thurs 12th June 2014

A team from Healthwatch Kirklees completed an Enter and View visit to Sundale House from 1-3pm on Thursday 12th June 2014 to find out how satisfied people using the service were with the food they received and the variety of activities available.
For more information, please download the report.