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To gather a full understanding of the experience of health and care services during the Covid-19 outbreak, over a period over of 12 weeks (end of May to end of August 2020) Healthwatch Kirklees used a variety of different engagement approaches and tools including a survey and virtual focus groups to talk to people living and working in Kirklees.

In 2017, Healthwatch Kirklees completed engagement with residents, carers and staff in care homes relating to a proposal to allocate one GP practice to each individual care home, rather than having multiple GP practices serving each home. In September 2020, Greater Huddersfield Clinical Commissioning Group (GHCCG) & North Kirklees Clinical Commissioning Group (NKCCG) began to allocate one or more GP practices to work with each nursing or residential home in Kirklees based on national guidance provided by NHS England. This gave Healthwatch Kirklees the opportunity to see how our previous findings and recommendations had shaped this new way of working.

The Kirkwood got in touch with Healthwatch Kirklees to ask if we could support them to gather feedback about their services. They have recently rebranded and have many new plans for the service. The Kirkwood felt that working in partnership would help them to reach more people and, as Healthwatch Kirklees is an independent organisation, people would feel comfortable giving us their views.

We are looking to engage with children and young people in Kirklees and Calderdale to find out their experiences with NHS Health and Social care services. We want to make sure your voice is heard, regardless of your age, on services such as GP’s, Dentist, mental health services, and even opticians to make sure they are accessible and friendly for children.