Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Aston Manor Care Home

dissatisfaction

Mother in this establishment, left without call buzzer, left sat in dirty clothes after needing toilet, finger nails dirty where she had scratched herself due to faeces been left dried up on her, had a fall and was left two days before been taken to hospital where she was then found to have a broken collar bone. On return back to the home she was placed in a corridor and given her evening meal to eat whilst other patients were wandering around been disruptive.

michael abdy