Batley Carr Dental Centre

Contact

01924458983

37-41 Town Street
Batley Carr
Dewsbury
Kirklees
West Yorkshire
WF13 2HQ

Location

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Reviews (3)

delays

January 13, 2023
I rang to make an appointment as i was having some trouble with my fillings. I had n't had an appointment in over a year due to the pandemic and i was told that I was not longer a NHS patient beaucse so much time had passed since my last appointment.
I tried for a couple if weeks to get a new dentisit but no where was taking on NHS patients so i called Dental centre back to ask to complain to the manger and got told that i was still a patient after all.
I booked an appointment which wasnt for another 3 weeks, by this point i was in a lot of pain. I got a text the morning of the appointment to say it had been cancelled. when i called to rearrange I got told there was another 2 week wait for an appointment. By the time i was seen the dentisit said there wasnt much he could do to save my tooth an i needed it removed but i feel like had i been sooner things might not have been the same.
Anonymous

Reply from Batley Carr Dental Centre

We apologize for any delay in scheduling your appointment, as we are currently experiencing a significant backlog in NHS dentistry. Challenges such as staff and dentist sickness, along with the difficulty in recruiting NHS dentists, have contributed to this situation. The 111 service remains available for urgent cases, and you may consider seeking immediate appointments through the NHS emergency service or privately elsewhere. We regret any inconvenience and assure you that we are committed to improving our service in the future. For further assistance, please call us at 01924 458983 or email batleydental@yahoo.co.uk.


Provider responded

They cancelled my appointment!

October 18, 2021
Absolutely disgusted. This dental care gives us 3 chances and then removes us from the nhs list and transfers us to private patients. I was a couple of minutes late as I was stuck in traffic, I explained it was due to traffic but they cancelled my appointment and blamed it on me. They have now put me as a private patient and I do not have the funds for my root canal treatment hence why I am leaving it untreated :(
Anonymous

Efficient and friendly

November 28, 2018
Friendly, caring - gives very good advice. Tells you what to do, my dentist himself is great
Anonymous