Batley Health Centre

Good service.
Kind and helpful staff that give great advice.

The quality of care is very poor.
The GP's attitude is like they want to get rid of the patient and do not provide the care needed nor act on any concerns expressed. The GP is very unsympathetic.

The doctor does not listen or act upon my concerns.
I have multiple health conditions and the doctor tells me to only come for one condition per appointment. This is really stressful and unjustified, as I already have anxiety when going into any medicaI/health setting due to a prolonged health condition, as well as the fact that available appointment times come after ages, so if I keep to one condition per appointment, that is neither practical nor is helping in my overall treatment.

I went to see a gp about a skin condition and was given medication straight away. Which worked and helps a lot.

Or speak to a doctor the same day!

Waited 5 months to be seen for daughter's breathing problems, given antibiotics 5 times
Ended up in hospital on oxygen
Felt like some signs were definitely missed; didn't make a complaint - didn't feel as though anything would happen!

Ring early, can get in same day
They do really thorough checks of everything

Satisfied. They could spent a little bit more time with patients. But overall, I am happy with the service and waiting times.

No problem getting to see the doctor. Emergency appointments straight away. The reception staff are brilliant. The nurses are excellent. The doctors don't mess about and refer you when needed.

Chest checked and gave me assurance about my baby.