Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Boots Pharmacy Mirfield Health Centre

Boots Pharmacy Mirfield Health Centre

Waiting times can be over long. This is because they're based in the HC, making them convenient & very busy. However, I often find I am told a waiting time of 15 mins or more that is optimistic. Also they often don't have a full stock of the drugs needed, which means having to go back. Would be much more convenient to be able to take some items from a prescription & complete the prescription elsewhere. Whilst the pharmacy is convenient for the HC it isn't convenient for a return visit on the following day! Staff are very friendly and helpful, though.