A & E
111 sent an ambulance for my grandson who was staying with us, experiencing breathing difficulties (3 years old). Paramedics were brilliant and said that my daughter had done the right thing calling 111. However the doctor at Calderdale A&E was dreadful. Before being seen my daughter heard him complaining that he had seen five children that day. He checked my grandsons vital organs which were fine so he just sent them away despite the distress and difficulty in breathing. The following day my grandson was prescribed an inhaler by the GP which helped enormously. The whole attitude and lack of care was distressing and a little boy had to suffer 18 hours longer than he needed to.