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Contraception and Sexual Health Services (Locala)

Rated by Anonymous
6th September 2019
Response from provider

Truly awful

The waiting time at the drop in clinic is awful. Even when you're told you're on a priority list it can be more than 2 hours with no idea where you are in the queue. Parking is expensive.
The staff of you get to see them (I haven't always) are good but the service is set up badly
Was told by the reception I couldn't make appointment with doctor so I left as no childcare. He then called me & booked me an appointment.
They need to re-think & find a way to see people quicker, so many people booked in & waited but left.

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