Dr Mahmood & Partners, Dewsbury


01924 351510

Ravensthorpe Health Centre, Netherfield Road
Netherfield Road
West Yorkshire
WF13 3JY


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Reviews (18)

Appalling attitude by receptionist staff

July 30, 2021
The staff seriously need to be trained to a professional and friendly manner. Every time you call the doctors they have such a bad attitude problem which comes across as very rude and abrupt over the phone. Especially in this area, working with patients you would expect to speak to someone more polite and understanding.

It’s been terrible

May 6, 2021
I was supposed to pick a sicknote up on Friday evening, I was told Tuesday as Monday was bank holiday(understandable). Rang on Tuesday, they said it’s not ready as doctor is in a meeting for the morning and it should be ready Tuesday evening. No surprise, it wasn’t ready. I was then told Wednesday morning, obviously it wasn’t ready so they said Wednesday evening. Again, still not ready so I was told Thursday morning. But guess what! Still not ready today. According to the receptionist, he’s still in that “same” meeting. What? For nearly 3 days
Aside from this, I have had problems regarding blood test results, I was told by the receptionist “it is satisfactory” what is satisfactory? No follow up? Nothing. It is so frustrating. I work for the NHS too, I know the struggles.


September 10, 2020
I asked 4 manger
manger is never in I had antibiotics allergy reaction girls at desk said call bak morning the docters only call bak 1 time if pateint miss call thy cant call u bak due to having one docters dont know who to tell I've told the nhs Complaints


January 27, 2020
Best surgery and staff
Raheela Salim

Excellent service

July 28, 2019
Staff are very helpful

Hard to get an appointment

June 28, 2019
The receptionist makes it incredibly hard to get an appointment with the GP. Once i make it to see the GP they are always professional and kind


June 25, 2019
Had an ongoing problem for 10 years but still looking for answers. Can get appointments ok


November 29, 2018
Quality of care is good, GPs are good, waiting times are okay

Excellent surgery

September 6, 2018
Have been with the surgery since 2010, it has had some amazing changes.

Good doctors

January 12, 2016
Receptionist friendly, slow sometimes as long waiting times