Eightlands Surgery

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Based on 50 reviews

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Reviews (50)

Good, but only one concern

August 8, 2018

Always get an appointment within 24 hours. Doctors are attentive and listen. My main GP is helpful and understanding. My only concern is that you can go see a doctor then have to see a different doctor for follow up. They do not really understand your issues and you have to explain again.

Anonymous

OK - hard to get appointment

August 8, 2018

Difficult to get an appointment - I have to phone continuously at 8am and sometimes don't get through until 8:30am and all appointments for the day have gone. Surgery needs an on hold telephone system.

Anonymous

Bang on service

July 12, 2018

Quick response and polite. They listen to you here. Bang on service.
Always look after you

Lyndon

Nice practice

January 8, 2018

Joined from the surgery next door when it closed. Glad it shut because this surgery is much better

Anonymous

Ok

July 20, 2017

Staff are friendly. Doctors listen. Good treatment.
Terrible getting appointments

Rude

July 4, 2017

Reception staff extremely rude

Anonymous

Reply from Eightlands Surgery

Thank you for reviewing our surgery, we are always looking for ways to improve our services and patient feedback is valuable to us.
I’m sorry to hear that you find our reception staff rude, we train them extensively on customer service so this is disappointing.
If you would like to discuss this or any other matters further, please contact our practice manager on 01924 351595
Thank you

Changing my dr has helped me a lot

July 4, 2017

I live on my own so the dr arranged for a career to come while I got proper support

Anonymous

Likely 50%

July 4, 2017

Likely 50%

Anonymous

Changing my dr has helped me a lot

July 4, 2017

I live on my own so the dr arranged for a career to come while I got proper support

Anonymous

Good

July 4, 2017

Always listen and good caring approach.

Anonymous

Eightlands Surgery