Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Eightlands Surgery

Overall most are very good

They are really good but there are a few occasions when staff did not listen to what I was saying. You have to ring at 8am to get an appointment and after 8.30 am you cannot get appointments and have to try the next day. Overall most are very good