Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Fartown Dental Practice

Rushed and no care!

I was referred for a wisdom tooth problem as it was the only dentist seeing patients. They rushed, explained nothing. They broke my wisdom tooth, left roots and a sharp bit of tooth still in. They said they would refer me to Leeds urgently. 3 weeks later we had heard nothing, our own dental practice chased it up they didn’t respond then my wife called. They had never done the referral as apparently they should have done an X-ray. I had to go back and they couldn’t still do the x ray. So my own dentist had to refer me. They’ve left me in agony and with swelling and no apology. They only had me as a single patient in the practice both times I went. Yet they still rushed, have no care or explained what they were doing and failed to do the one thing to help me. I’ve hoping I’ve not been left with permanent damage.