Gateway to Care

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Based on 15 reviews
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Gateway to Care

Who can we support? • Kirklees residents over the age of 18 who may be in need of social care support. • If the concerns are related to health needs, then a GP referral is required to access support such as Rapid Response, Physiotherapy, PALS. • Our aim is to support Kirklees citizens to live as independently as possible, and we will have a ‘strength based conversation’ from the first point of contact. Types of support • Early Intervention & Prevention Services • Care Navigation • Health Trainer Service • Assistive Technology Service • Sensory Service • Adult Safeguarding Hub Out of hours phone number is 01484 414933

Contact

0300 304 5555

Customer Service Centre
Civic Centre 3
Huddersfield
West Yorkshire
HD1 2TG

Location

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Reviews (15)

Nobody gets back to you

July 11, 2019
My mother has a faulty carephonest it's charged her because it had a faulty bartery. I have complained. Nobody got back to her or me. .
Anonymous

Cuts! without dialogue!

May 3, 2018
I am a carer and use direct payments, without any dialogue they cut respite care without any dialogue and someone who has never met the person I care for has decided that the cares needs are not great enough. They had assessed him two years ago and he met them, then his condition is a condition which is and has got worse, so how can this happen.
Mrs Susan Murray

Horrendous

October 13, 2016
Phone queue forever and a day. Noisy people chatting in background in irritating cheery tones, laughing etc. Told to care for the person myself. Kept having to repeat what I had said to someone only half listening. Half hearted
Anonymous

Don't Care

December 16, 2015
I phoned to ask for a social work referral for a relative I care for and I was told that since we have money enough to have to pay, I should sort it out myself
Anonymous

Information/advice

November 20, 2015
Positive experience. Informative service.
Nigel fairbank