Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Gateway to Care

Painful

We have nowhere else to go so we have to use gateway to care. Mum had social worker but case was closed as there was nothing more they could do. I did try and get them to leave the case open but they refused. I know need help from them but advised as case is closed I need to go back to gateway to care.

Steve West