Difficulties
Parking charges are expensive, just been increased again, no free disabled parking. People with disabilities have to go much more frequently and I go often for children's hearing tests. It's discrimination as we go much more often than others so end up paying more. When clinics are delayed we are not offered free parking. There is nowhere to get change at acre mills, have to spend money in shop to get change for parking meter. Having to sign in twice at Acre Mills - it is confusing+ time consuming, delays you for your appointment. Having to stand + sign in is not ideal - they need to have chairs as it's not fair for people who are elderly, frail. people with a disability. Very difficult + discriminatory. I have significant health condition and I've been signed off without any follow up, can only see GP and I have to keep getting referred in to hospital which wasted time+ money. Staff are excellent - trying to do best with inadequate resources. Cost of food+ parking: nobody told us about vouchers/ concession for people/families for long stay patients. Had to use Costa + paid 10 weeks for parking