Huddersfield Royal Infirmary (HRI)

Stuck to appointment time. Explanatation of procedure and was made to feel comfortable. Was able to watch the procedure on the screen. Saturday morning appointment and car park empty .

Good service, very considerate. Keeps me informed with ongoing treatment

i was seen quickly, staff were friendly and the care was very good

They kept referring back for physio. Fitness programme given. Very helpful

saved my life when taken in with sepsis, excellent service. need to listen more to people who self-medicate and let them keep own medication without having to argue their case

Problems getting out of bed, matron very unkind, didn't understand needs, could have been made worse. Did complaint. Xray didn't show anything but passed around and found a little spot which identifed a major fracture behind. Dealt with professionally, promptly. Back up support to encourage to walk again and a year on I'm doing extremely well with independence.
Not enough choice for gluten free. Salad was about the only choice.

Parking charges are expensive, just been increased again, no free disabled parking.
People with disabilities have to go much more frequently and I go often for children's hearing tests. It's discrimination as we go much more often than others so end up paying more. When clinics are delayed we are not offered free parking. There is nowhere to get change at acre mills, have to spend money in shop to get change for parking meter. Having to sign in twice at Acre Mills - it is confusing+ time consuming, delays you for your appointment. Having to stand + sign in is not ideal - they need to have chairs as it's not fair for people who are elderly, frail. people with a disability. Very difficult + discriminatory. I have significant health condition and I've been signed off without any follow up, can only see GP and I have to keep getting referred in to hospital which wasted time+ money. Staff are excellent - trying to do best with inadequate resources. Cost of food+ parking: nobody told us about vouchers/ concession for people/families for long stay patients. Had to use Costa + paid 10 weeks for parking

The staff were really good at calming me down before my MRI. They also checked if I was alright after the MRI, they made me feel very comfortable.

The care and attention I've received through my cancer treatment has been second to none. From the consultants to the volunteers, everyone has been amazing.

Good friendly staff, excellent waiting times between assessment and operation