Kirklees Talking Therapies (previously known as IAPT) - Mental Health
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Based on 17 reviews
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Reviews (17)
Poor service
August 31, 2023
Patient not being referred on to DBT pathway and being told it’s been done
My sister has mental health issues,
May 1, 2023
Worse experience every there useless
They are not interested in helping,
November 26, 2022
All I get from them is excuse after accuse as to why they don't want to help. They have caused me more anxiety and stress. I'd have been better off not reaching out to them on the first place.
Didn’t help
April 4, 2022
The person who I saw was awful and didn’t help me recover but blamed me for it and saying I’ll never get better ?!
Unhelpful and not nice to deal with.
October 11, 2021
Unhelpful reponses via email. Not helpful at all, 'Improving Access'... for some. I have severe social anxiety, I can't use the phone due to phobia and rarely leave the house. All I wanted was access to their online therapy and get told to have an assessment on the phone without them acknowledging what I said in the email. The responses are unprofessional and have bad grammar. They don't want to find alternative ways to help people at all. This isn't the first time I've dealt with them and they've had an attitude every single time.
IAPT and CPN at Folly hall Appalling service.
August 12, 2021
No support for months left by my CPN no update or anything having to refer myself to IAPT to be then told I'm not eligible for support there basically left suffering saying it's only short term therapy when I've had it before and it really helped and they was told this but having a baby and covid found it hard to find time for time stated ro ring and discharged me saying I could self refer in future but now I have I've been told I can't have any help and my CPN will update me with treatment when she's not contacted me since Feb no call back or anything after ringing numerous times. They haven't supported me at all and I feel sorry for further people who have to go through this distress and try there best to obtain help and services don't want to know you. Caused alot of upset and distress and contributed in my mental health declining alot. Shouldn't have to ring numerous times for ure CPN to contact you or not even have a letter to let u know why she's not available and left months of not knowing anything. You try to help ureself by going to IAPT and they don't want to know either this isn't a service it's making people worse been treated in this way how is this a service????
Shocking service by folly hall and the care
July 24, 2021
Shocking service from the enhanced one team at folly hall in Huddersfield I saw someone who didn’t want to listen felt uncomfortable in his presence and no 48 hour care I supposedly had. Think it’s really unfair to not be given the care after just coming out of hospital under a section 2 mental health act no help or support what so ever no advice or help shocking. wanted to really open up but didn’t with the person I saw as didn’t feel comply in his presence at all was made to feel uncomfortable.
Helped me live again
June 11, 2020
The counsellor was so in tune with my needs and was able to unpick what I had been burdened with for years.
Waiting time is far too long
February 25, 2020
Length of time waiting is far too long. I've been waiting 8 months to be told that the service has now changed and I need to self refer. I had a telephone interview in June 2019 with IAPT and was told that a health trainer would contact me but the service changed and the new service hadn't had my details passed on from IAPT. I then was told I would need to self refer.
awful
December 4, 2019
referral november 2018, march 2019 removed then put back on ... waited until november 2019 phoned to see how far i was off getting help only to be told i had been removed in may 2019 they claim they sent letters out which i never got now i am been told i have to start the whole application again that can take upto an year... shocking absolutely shocking to treat someone like this that has mental health problems