Kirkburton Health Centre
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Based on 48 reviews
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Reviews (48)
Reception staff nice .
July 11, 2022
Those of us who are self -employed cannot work and get to see the doctor. When we try to book advanced appointments they are 2- 3 weeks in advance which would be ok but can't always get them. When you do have an appointment you have so many things you want to discuss but can only discuss one problem and you need time to explain them all. Especially if it is for children or older people . The GP's are very good but it would help if you could see the same one so you don't have to repeat your concerns and they are aware of all your medical history. It would also be more comfortable and I could build a rapport with them. Reception staff are nice and help deal with things there and then.
Drop in surgery would help
July 11, 2022
It is appalling how difficult it is to get seen. I would prefer to see someone when I am poorly and when I rang up today it wasn't easy to get through, then it cuts you off as there are too many people in the queue. Doctors need to see patients to ensure the correct diagnosis . A drop in surgery would help those that need to be seen on the day.
Frustrating!
July 11, 2022
I’ve been coming here a long time and it has changed over the last few years . I used to be able to ring up to get my appointments easily . I knew the doctors , now they don’t know anything about you . It doesn’t feel personal or look like they read your notes and I have to explain everything. They need more staff so we can all be seen . I think everyone must feel the same
Would prefer to see the same doctor.
July 11, 2022
Having to ring up at 8am on a morning and wait over half an hour to get through when i don’t come often and I am desperate. I would prefer to see the same doctor . How many doctors actually work here ? I don’t know as there is never any appointments.
more longer appointments needed
July 11, 2022
It’s difficult for me to come to the surgery so I had several things I wanted to discuss but was told I couldn’t have longer for today’s appointment. We did speak about a couple of my concerns but I have had to book another appointment for the rest . The surgery was quiet when I was leaving so it would have been much better if I could have spoken about everything today rather than me take up a future appointment that someone else could have used .
Inconsistent information from reception staff
April 29, 2022
Impossible to get through, when do get through you get wrong advice. E consult is a nightmare to find, and when found takes far too long to go through.
Unable to get appointments
October 4, 2021
Reception staff have a ‘couldn’t care less’ attitude. Red mole - ring back. Torn muscle - won’t see you.
Appointments fairly reasonable
January 22, 2020
Appointmentment fairly reasonable not usually waiting. Sent reminders.
Poor poor poor.
September 2, 2019
Ive explained and to no avail. I hope that your new current standing in the kirklees and calderdale survey will spark you into action...you managed to come 5234 out of 6859...well in the bottom quarter of GP surgaries.
Appointment
July 22, 2019
Can't get appointments had to wait 4 weeks. When you see the G.P it is fine no problems.. its just getting the appointment and they run late but I am prepared to wait.