Kirkheaton Dental Surgery

Contact

01484 515913

13 Bankfield Lane
Kirkheaton
Huddersfield
West Yorkshire
HD5 0JE

Location

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Reviews (23)

Very helpful when urgent treatment required

September 20, 2020
After receiving an emergency prescription I needed follow-up treatment. I had to have 2 bridges and several teeth removed. I can't believe I had no pain during or after the extraction. All 3 staff members were kind and professional and reassuring. I cannot praise the them enough.
Anonymous

Reply from Kirkheaton Dental Surgery

Were glad you have had a pain free experience as that is our aim in any procedure. Thankyou for the great feedback. we shall look forward to when we see you again


Provider responded

Top class service

September 16, 2020
I received absolutely first rate treatment, so very thorough, I could not fault the service or the friendliness of all at the practice.
Kay

Reply from Kirkheaton Dental Surgery

Thank you so much for your lovely feedback. We are so pleased you were happy with your visit and care.

We look forward to seeing you soon.


Provider responded

Emergency appointment

August 28, 2020
I had an accident and shattered my front crown. The dentist came in on her day off to ensure the tooth was Ok and provided an excellent temporary crown.
Anonymous

Reply from Kirkheaton Dental Surgery

Thank you for the lovely review. They help us a lot. Were so pleased we could help you at this time and hope you doing well. if you are in need of any more assistance then please do give the practice a call where a member of our team will be happy to help. we shall look forward to seeing you again soon.


Provider responded

Very professional, thorough and friendly

August 20, 2020
I took my 2 sons aged 9 and 12 for their checkup. The service we received was outstanding throughout. The receptionist was friendly and welcoming, and the dentist was thorough and explained everything to my sons to put them (and me) at ease. The standard of care was exceptional. Thank you
Anonymous

Reply from Kirkheaton Dental Surgery

Thank you for your lovely review we are so pleased you enjoyed your visit with us and look forward to seeing you all soon


Provider responded

very professional

August 15, 2020
saw me within 2 days sorted out my problem there and then very caring and professional excellent service
Anonymous

Reply from Kirkheaton Dental Surgery

thank you for the lovely review, were glad we could help you and hope you are doing well. look forward to seeing you again.


Provider responded

Wonderful, professional and caring service

August 7, 2020
Needed to visit the dentist this week with a painful gum. Was given an appointment within 24 hours of calling the surgery, very impressive in current covid situation.
I was expecting to be told I had an infection and be given antibiotics so it came as a shock to be told that the problem was a dental abscess and would need either root canal treatment or an extraction. The dentist explained that she was willing to try and save my tooth by doing the root canal treatment but she wasn't confident that it would be successful because of the condition of the tooth itself. So we decided the best option was to remove the tooth.
My tooth was removed there and then which was a little traumatic as i wasn't prepared for it but everyone involved was so kind and lovely to me that it made the whole experience so much easier. They explained clearly what actions I needed to take regarding aftercare for the extraction and I was given printed information to take home, all whilst being assured that they were at the end of the phone if I had any concerns or problems during the healing process.
I'd glad a didn't ignore the pain in my gum as it obviously needed attention and would only have worsened if left alone.
I honestly can't recommend Kirkheaton Dental highly enough, they were there when I needed them in the midst of all the crazy covid situation and looked after me so well. So very grateful to all involved.
Rachel Firth

Reply from Kirkheaton Dental Surgery

thankyou for such an great review, it was a pleasure to help you and we are glad you are good and well, we will look forward to seeing you again at your next check up. stay safe :)


Provider responded

Everyone made me feel comfortable .

August 4, 2020
The dentist and hygienist are most professional. The receptionist is very welcoming.
Janet

Reply from Kirkheaton Dental Surgery

Thankyou for such a kind and positive review. We are so happy we could help you and we will look forward to treating you again in the future.


Provider responded

No waiting and very understanding

August 3, 2020
My daughter had to have a tooth pulled, she was very Nervous and anxious but the lady dentist was very patient and very understanding. Thank you
Anonymous

Reply from Kirkheaton Dental Surgery

Thanks for the great review. she was a pleasure to treat and we hope she is doing well. we shall look forward to seeing you both again.


Provider responded

Complementary filling kit

June 9, 2020
I was having trouble with my tooth as my filling had come out. I was wondering what to do when my daughter saw on Facebook that my dental practice was offering filling sets to help 'bridge the gap' as it were until the practice was running as normal. I called the practice and was told I could come down and collect the filling set. I was given information on how this could be done in a socially distance way as the surgery door would be closed. I rang in the morning and collected it the same morning, easy, efficient, and a free kit!. Really happy with how i was dealt with. Instructions on how to do and information on how to follow the practice on Facebook. The only improvement would be a leaflet type information document telling me when the practice is reopening and what can be treated at this time as I don't have Facebook myself. Maybe updates on the door of the dental practice too.
Anonymous

Nobody answering the phones,always machine.

March 10, 2020
I rang at the said opening time, due to wanting an emergency appointment. No one there, left a message, no reply 12 hours later. Had to ring 111.. Still answer machine. This practice is badly let down by it's customer service.
Anonymous

Reply from Kirkheaton Dental Surgery

we are so sorry we were not able to help you on this occasion, we have been going through a lot of changes at the practice which may explain why your call was not answered. we hope we can help you in the future. please feel free to contact us with any of your concerns.


Provider responded