Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Lepton Surgery

Waiting times hit and miss overall great!

After worrying all week about some swabs being done, the nurse I saw was so lovely and really eased my nerves and awkwardness at the appt. Really wanted to commend her and be recognised for being so patient and lovely. I also want to thank an exceptional nurse practitioner, who I've seen routinely for a while, for always being so lovely, patient and proactive. These attributes always make coming to the docs a lot less daunting.