Impossible to get an appointment
After numerous attempts to contact the surgery by phone, I finally spoke to a receptionist. I was advised that there were no urgent or non-urgent appointments available (really?) and that a small number of online appointments would be released at 08:00 am the next morning. The next day I waited for the promised online appointments to be released. By 08:30 am no appointments had been released and I tried to contact the practice by phone to make an appointment. 100+ calls later, I gave up and phoned another surgery in the locality to ask if they would accept me as a new patient. I am now registered with this practice and have been seen a GP with a treatment plan already in place. My new practice couldn’t do enough for me & I am only sorry that I persisted with Lindley Group Practice for as long as I did. I feel so sorry for the elderly and vulnerable patients at this practice and hope that, eventually, the practice will be made accountable to its customers. If not, I fear that many more patients will vote with their feet!