Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Lockwood Pharmacy

Excellent, friendly service

On two occasions another chemsit has been unable to provide my medication (despite being part of a chain), and a phone call to Lockwood Pharmacy has found that they can supply part prescription and order the rest. They have then telephoned me back to let me know the rest of my prescription has been in, exactly when they said. Friendly and informative service on other occasions when I have needed to buy non-prescription itmes quickly. They also have very long opening hours, which is very helpful either because people are at work, or because you need something/advice late evening.