various occasions. Whilst it is not always easy to get through on the phones. Once you are through, the nurses and doctors have always been professional and timely. I needed swift action, and it was delivered.
and then the practice updated its system to online prescription which was great and that’s until recently when now you want to order MEDICATION I need it now says can’t order them until so and so date well I am sorry but need these now (inhalers) can’t really hold back important medication like this , so now you phone reception to tell you can’t do it over the phone but I am explaining can’t do it online , I used to have 3 inhalers but last time they thought it was a great idea to only allow 1 , how daft so if I lose that one then I am stuffed well done to this practise, so now had it upped to 2 after arguing my case( shouldn’t have to should of been common sense) I said I had ran out but receptionist said I would have to wait 2 days , I said that will after to be fine for her to say so you haven’t really ran out then , my reply yes I have but beats waiting another week. My wife as also come across this same policy of giving people a date they can order prescription my wife says it doesn’t add up and the tablets she takes shouldn’t have a pause in between so again this practice to risking me and my wife’s health well done , another note they never answer the phone and to see a doctor is a joke, the amount of time I see those waiting seats empty but some how can’t make appointment with a doctor , mustn’t have any doctors here