Right to Respond

Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Mirfield Health Centre

Getting through on the telephone is a nightmare

I rang this morning and the call lasted over 6 minutes the phone just ringing out with no reply, and after 5 more attempts with no success, the phone was engaged. I gave up. Thank goodness it wasn't an urgent call.