Hard to get an appointment.
The phone line is always extremely busy and you are left waiting in a queue for such a long time, and then you usually get told that there are no appointments with the GP left. I have been seen by a nurse a couple of times and things have been missed which resulted in me needing urgent care. It's quicker to drive down and make an appointment in person as like I said the phone takes far too long and I find the website difficult to navigate.