Parkview Surgery
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Based on 60 reviews
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Reviews (60)
Very poor
September 7, 2023
Never see the same Dr staff turnover is ridiculous no continuation of care given
Have always been. Good service for me
August 2, 2023
Always manage to get a quick appointment when needed which isn’t very often . Always find everyone helpful and supportive
Can never get a face to face appointment
July 16, 2023
Given up trying to see the Dr everyone you speak to has only negative things to say
Cannot get any help!!!
May 31, 2023
Phones don’t get answered- website not working so no possible way to ever get an appointment.
They literally go out of their way not to have to deal with patients!!
They literally go out of their way not to have to deal with patients!!
Terriblr
March 2, 2023
They agreed to referr my daughter back in November to cahms . I’ve been chasing since then so now 5 months and it’s still not been done. The dr keeps just saying he has done it and completing the task on his computer but not actually done it . I’ve no idea why ! I asked for another dr to do it and instead they have tasked the same one again to do it ! This is now a 5 month delay
No,straight answer ,inadequate referrals
February 14, 2023
Went to see my doctor didn’t get a straight answer to my problems said he’d refer me to specialists after a further 3 phone calls still nothing was done still ongoing after 3 months ,disgusting care been with this surgery over 70 yrs
No continuity of care.
January 5, 2023
1. Rapid and frequent change of staff including doctors. No one actually knows who I am.
2. Extremely difficult to get an appointment face to face .
3. Telephone contact is almost impossible.
4. Though not life threatening, I feel my health issues are not being managed and are becoming life changing.
5. After seeing a locum at another venue, I found my records are inaccurate.
2. Extremely difficult to get an appointment face to face .
3. Telephone contact is almost impossible.
4. Though not life threatening, I feel my health issues are not being managed and are becoming life changing.
5. After seeing a locum at another venue, I found my records are inaccurate.
Absolutely impossible to get an appointment
October 27, 2022
I, find the whole system needs overhauling, you can wait all day for a callback, that never comes
Appointment was 8.15 sat waiting 40mins
October 13, 2022
It’s not nice waiting & takes 1 hour to get through on the phone start to ring at 8.01 & get to speak to someone at 9am
Service to my mum.
October 13, 2022
My mum struggles to get face to face appointments, she struggles with the phone system, can be over half an hour to get through, no appointments available on the day, doesn't always get the right treatment or advice, discharge notes from hospitals aren't scrutinised to allow for changes to medication. Mum feels like an inconvenience not important, appointments are always booked up in advance, can be two weeks to get an appointment and hearing, mobility not taken into consideration.
The surgery seems to be still in Covid mode, at my surgery they are fully open and very supportive, no masks either, it's upto the individual.
The surgery seems to be still in Covid mode, at my surgery they are fully open and very supportive, no masks either, it's upto the individual.