Basically made me feel like I was just being dramatic
Response from Consultant Adult Psychotherapist Manager Calderdale and Kirklees Single Point of Access, Single Point of Access (SPA) - Mental Health*
Dear Service user, may I apologise that your experience of the Single Point of Access was unhelpful and made assumptions.
If you would like to discuss this further I would be very happy to speak with you as it is so important that you are not left feeling like that. I do access calls to try to both monitor and improve the service. I am the manager of the Single Point of Access - John Price and I would be very happy to speak to you my number is: 01924 316830. If I am not available please leave a message and I will contact you. Once again apologies.