if i could zero stars I would,
for years this surgery has been unable to cope with the volume of calls and patients that need to use the surgery, it is now unacceptable in this day and age that you cannot make an appointment for a date in the future for none emergency, same dy appointments and instead have to join the stupidly long clues from 8.00am on the telephone. If you do manage to get through, there is the rude and belligerent receptionist to get past and they speak to you like they just cannot be bothered.