The Paddock Surgery
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Based on 75 reviews
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Reviews (75)
The receptionists were very efficient.
January 6, 2022
Both times I have called I have spoken to a very helpful receptionist. I was called back and seen by a doctor in the same day. I feel they are all doing a fantastic job under very difficult and different circumstances.
none answering of telephone
December 9, 2021
was told to call at 8:30 am to make an appointment and the phones are not getting answered at all at these times
Very good
November 12, 2021
Everything was explained to me made me feel at ease.
Efficient and friendly
November 4, 2021
As a new patient I have had my health check, flu jab and Covid booster all arranged proactively by the surgery within 9 days of each appointment and within a couple of weeks of my registering.
Very good with Children!
October 26, 2021
Both the doctor I saw & the receptionist was fantastic! The receptionist advised she would confirm when my daughters prescription went through, she called me straight away to let me know. The doctor was amazing with my daughter! I’ve not had the best experience previously but today made it for that! I was waiting 2 mins before I got an appointment & was given the 1st available slot.
Efficient and kind
October 14, 2021
I was given a telephone appointment the next day after my online request. My health problem was dealt with efficiently, appropriately and with kindness. All staff I came across were helpful and friendly.
Staff very helpful with our covid vacc cert
October 12, 2021
were very helpful in registering my wife on line and giving us the complex codes we required.
100% fantastic service when I needed it !!
September 29, 2021
Recently I have had some health concerns contacted the surgery and got a telephone appointment the same week and since then they have gone above and beyond what I expected ... Blood appointments ECG's and scans all arranged withing the week follow up appointments to discuss with GP within same week and more already arranged ,the care and consideration from all the th staff is second to none -they have made me feel so calm relaxed and informed the entire time .. a Fantastic team !!
Smear test/bloods/child ill
September 24, 2021
Kind, caring, reassuring and carried out necessaries quickly. Asked if I had any questions afterwards and explained the next steps.
Always found administration staff to be helpful too.
Always found administration staff to be helpful too.
Brilliant surgery
September 23, 2021
Been with the surgery near enough all my life, never had an issue at all. The staff have always been helpful , the Dr's have always been great. They have been under tremendous pressure lately and still do their best to make sure you get a good service