The Paddock Surgery

Feedback Rating

Based on 75 reviews
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The Paddock Surgery

Contact

01924 465343

Chapel Lane,
Thornhill
Dewsbury
West Yorkshire
WF12 0DH

Location

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Reviews (75)

The receptionists are very efficient

September 23, 2021
When I need to speak to or see a doctor I can or even a nurse they are all very welcoming put you at ease if your nervous about seeing them I have never had any problems at the surgery.
Anonymous

Reply from The Paddock Surgery

Thank you for taking the time to provide feedback. We really appreciate your kind comments which will be shared with the practice team

Provider responded

Got seen quick and referred for surgery the

September 23, 2021
The doctor was amazing. His bedside manor is second to non and he actually takes his time to explain things
Natalie schofield

Reply from The Paddock Surgery

Thank you Natalie for taking the time to provide feedback - it is very much appreciated. Your kind words will be shared with the practice team

Provider responded

Great

September 23, 2021
Was seen to strate away problem was solved
Liam

Reply from The Paddock Surgery

Thank you Liam for taking the time to provide feedback - it is very much appreciated.

Provider responded

Cannot fault the care given to my Mothet

September 23, 2021
My Mother had been having difficulties for a while and was diagnosed with Vascular Dementia. The staff and doctors at Paddock Surgery were there for Mum and our family throughout the pandemic and could not have possibly done any more. My family feel very fortunate to be patients there.
Craig Widdop

Reply from The Paddock Surgery

Thank you Craig for taking the time to provide feedback - it is very much appreciated. Your kind words will be shared with the practice team

Provider responded

Bad attitude

September 18, 2021
Worst surgery we have been in moved back to far better one with great staff
Darren

Reply from The Paddock Surgery

Thank you for providing feedback Darren. I am sorry that our service did not meet your expectations. If you could please provide further details to admin.paddocksurgery@nhs.net then I can look into what has happened.

Provider responded

Total excuse after excuse

July 14, 2021
Simply want a form signed gave it to them a month ago still waiting despite asking to chase it up
Darren

Reply from The Paddock Surgery

Thank you for your feedback Darren. Unfortunately at the present time in view of the extreme demand across all surgeries then NHS work has to take priority over private work. If there is an urgent need for the private paperwork then please contact admin.paddocksurgery@nhs.net and we will try our utmost to help.

Provider responded

Hard to get appointment

May 26, 2021
I was told to ring at 8.30am to book an appointment, I rung from 8.30 till 9.10 for three days, to be told all appointments had gone, everytime I ring on a different matter to this, I'm told different information, and the receptionist is off with me, plus wanting all my information, which is private that I'd like to discuss only with GP
Anonymous

Disgusting service

May 26, 2021
Suppose to be coming out for house vist to an elderly but never turn up, receptionist anwser was "there is different doctor today so it will be different" absolutely shocking that shouldnt mater she is over 80 years old and non mobile
Anonymous

Lack empathy with the elderly

May 16, 2021
A failure to under stand paichant s needs ,IE refurel to consultant then it's too late
Dale smith

They say doctor will phone you but doesnt

May 6, 2021
I booked two appiontment and doctor never phoned, just left me waiting for full day, recptionist is snotty and expect you to give a full download as if she the doctors
Anonymous