Vaccination centre
Vaccination centre. Kirkburton. Parking was good and the volunteers were welcoming and helpful. Standing out in the rain, although not for long, was not good but we were fortunate that we had a large umbrella. Noticed a very elderly lady quite disabled with stick, bag and umbrella and having trouble standing left outside in rain. This could have been helped by someone popping down the queue and offering seating - perhaps in the Foyer. A temporary shelter would be an excellent idea for the queuing process as this process is set to go on for some time. Entrance - should have had the light lit. I am severely sighted and this would have helped me personally but also would have been more welcoming. I didn\'t realise until later that there was no encouragement to sanitise hands either going in or coming out. Someone drawing your attention to the sanitizer, which I did not see at all, would have been good practice. There would have been two opportunities to do this - at the entrance and at the reception desk. All people were allowed to enter the reception with no-one checking about their current health until you entered the Nurses vaccination room. A good example was a recent visit for a blood test where health questions were asked before you were allowed to go through a security door. Receptionists were welcoming and clear and checked your details on a computer before being directed to seats which were well spaced out. Again here would have been an opportunity for some short health questions. Information sheets were handed to me at Reception. Were there other formats such as language and size of text available? The spec of the vaccination was very small writing. This could be enlarged and offered as an alternative. There was no evidence of chairs being santized after people moved in and out of the seating area. After name(s) being called as my husband accompanied me, we were led into the Vaccination Room/Nurse Station. Explaining that I was severely sighted and my husband was deaf there was no problem with us being in the room together to help each other. The Nurse and her assistant, who was doing the computer work, were very pleasant and the Nurse clearly asked all the questions about allergies and current health and spoke to us both in turn.We were directed out through a different door to the entrance door. All in all it was an efficient and quick session but improvements could be made. It is not a pop up event but this could go on for many months and the improvements could easily be implemented.