More support for mobility issues needed
Dropped off my mum-in-law at Cathedral House for her booster jab. This was carried out on the first floor (previous vaccinations were done on the ground floor). She has problems with her hips and knees and even though she visibly walks with a stick no-one asked her about her mobility and directed her to use the stairs - she wasn't aware there was a lift as its situated in a different part of the building. She struggled up the stairs, tripped half way up and also told me that the hand-rail doesn't run all the way up the staircase. I would have expected more to have been in place to support people to use an alternative to the stairs - especially as the boosters are specifically for those who are vulnerable or over 50 and therefore a higher chance of needing support.