garden. We are both pensioners. They would not send an emergency ambulance as the accident was not life threatening. I was told I would have to get her to hospital myself or wait unto 2 hrs for a transport ambulance. I was not able to lift my wife due to my health. My wife was in extreme pain. It seems there is a checklist and if you don't tick enough boxes you don't get an ambulance, this checklist doesn't take into account your individual circumstances.