Healthwatch are a watchdog for NHS and Social Care services. We take feedback (positive or negative) from the general public about their experiences of NHS and Social Care services in Kirklees.
Our health and social care system is going through massive change, and whilst these changes are happening, it’s crucial that the voices of people who use health and social care services are clearly heard and valued by decision makers. That’s our role.
Healthwatch Kirklees is here to gather and represent the views of adults, young people and children living or using services in Kirklees. We want to know what’s working well and what needs to be changed. Together we can make a difference:
We tell services about your experiences of care and hold them to account.
We investigate problems and seek solutions
We have a say in how local services are delivered and designed.
Our voice is your voice. We want excellent health and care services in Kirklees that have been shaped by local needs and experiences. We want to involve people of all ages and from all sections of the community. Please leave a review on NHS services and social care you may use.
What We Do
Healthwatch Kirklees is here to represent the views of children, young people and adults to the people who deliver and design health and social care services.
How We Work
We are approachable and responsive. Ask what we’re doing and we’ll tell you. We are keen to make information available in the most straightforward and appropriate way.
Healthwatch Kirklees is an Independent charity. We employ a small staff team and are helped by volunteers. Our Board of Trustees oversees and steers our work; members of our board are not paid for their role.
Find out how your story can influence health and care in Kirklees.
Healthwatch England is the national body for Healthwatch, working with a network of 152 local Healthwatch (such as Healthwatch Kirklees) and other partners to address national issues with access to and quality of health and social care services.
How to complain about Healthwatch Kirklees
If you would like to give feedback about the service you have received from Healthwatch Kirklees, please complete our survey here.
If you have concerns about something we have done, or would like to complain about the service you have received from us, then we encourage you to get in touch. When we get things wrong, we want to hold our hands up and say “sorry”. It’s not always possible to change something that has been done, but we can listen, explain and be honest is our answers.