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Opening Doors: Enhancing Hospital Visits for Patients, Visitors, Carers, and Staff
Healthwatch Kirklees and Healthwatch Calderdale were asked by Calderdale and Huddersfield NHS Foundation Trust (CHFT) to engage with people in our areas regarding the current visiting options at Calderdale Royal Hospital and Huddersfield Royal Infirmary. Healthwatch and CHFT wanted to know what patients, visitors, carers, and staff feel about hospital visiting. They plan to use this feedback to shape the future visiting policy set by CHFT.
The engagement project gathered detailed feedback from a wide range of stakeholders, including patients, visitors, carers, and hospital staff. The objective was to identify areas for improvement in visiting times, visitor numbers, and accessibility, as well as to uncover potential barriers faced by different demographic groups.
Opening Doors: Enhancing Hospital Visits for Patients, Visitors, Carers, and Staff report
Ethnically diverse people’s experiences of reablement and intermediate care services
Very few people from ethnically diverse backgrounds are accessing intermediate care and reablement and we wanted to understand the reasons for this.
We visited community groups, spoke to people who had experiences of needing additional support following discharge from hospital, and gathered feedback from staff who are involved in hospital discharge.
We put all these findings together in our presentation – Ethnically diverse people’s experience of reablement and intermediate care services
Community Champions – Living with life-limiting conditions
From May to July of 2024, Third Sector Leaders Community Champions engaged with local communities to gat feedback regarding living with life-limiting conditions. Those living with a life limiting condition were able to express whether or not they are being supported or aware of support available. Those who were not accessing the available support identified their reasons for not doing so. This highlighted the barriers amongst the different demographics including gender, age group, ethnicity, and location.
Community Champions – Women’s Health Findings
During March and April of 2024, Third Sector Leaders Community Champions engaged with local communities to understand women’s health and their knowledge of key topics including menopause, HRT, and PrEP. The data gathered from these conversations highlights the challenges and barriers faced by individuals to accessing relevant services and support.
In this report, you will find:
- Overview of data collected
- Key findings
- Health and knowledge
- Barriers
- HRT – Hormone Replacement Therapy
- Information, support, and sources
- Conversations outcomes
- Conclusions and recommendations
Categories
- National work 5
- community care equipment 1
- Accessibility 2
- Children and Young People 1
- home care 1
- Men's Health 5
- Covid-19 3
- independent living 2
- Health Inequalities 6
- Dentistry 6
- domicallary services 1
- Diabetes 1
- General Practitioner (GP) 8
- supported living 1
- F 0
- Hospital 3
- home adaptations 1
- cervical screening 1
- Mental Health 4
- Carers lanyard 2
- Breast screening 1
- Social care 9
- Care homes 2
- women's health 4
- Enter and View 2
- Unpaid carers 2
- Leaving hospital 1
- Council and Clinical Commissioning Group 3
- Young carers 1
- reablement 1
- Long term health conditions 7
- West Yorkshire 3
- discharge 1
- Engagement 22
- annual report 2
- Inequalities 8
- End-of-life care 2
- Carers 2
- Bereavement 1
- assisted living 1
- Dying 1
- medequip 1
- Grief 1