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Opening Doors: Enhancing Hospital Visits for Patients, Visitors, Carers, and Staff
Leaving Hospital: experiences of those needing reablement support at home or intermediate care is out now!
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Kirklees CouncilGiving a voice to people who need it most
We’re working creatively across Kirklees and Calderdale to give a voice to people who feel unheard and/or who find it hard to access current ways of giving feedback to health and social care services.
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Helpful information and useful linksReports Hub
Healthwatch Kirklees and Healthwatch Calderdale were asked by Calderdale and Huddersfield NHS Foundation Trust (CHFT) to engage with people in our areas regarding the current visiting options at Calderdale Royal Hospital and Huddersfield Royal Infirmary. Healthwatch and CHFT wanted to know what patients, visitors, carers, and staff feel about hospital visiting. They plan to use this feedback to shape the future visiting policy set by CHFT.
The engagement project gathered detailed feedback from a wide range of stakeholders, including patients, visitors, carers, and hospital staff. The objective was to identify areas for improvement in visiting times, visitor numbers, and accessibility, as well as to uncover potential barriers faced by different demographic groups.
Opening Doors: Enhancing Hospital Visits for Patients, Visitors, Carers, and Staff report
Enter and View CRH Discharge Areas Report
As a part of our Enter and View programme, we made three announced visits to the discharge areas at Calderdale Royal Hospital.
We observed the service and engaged with patients and staff members to gather feedback on:
- Patients’ thoughts on hospital discharge
- The discharge area experience
- What’s working well in the discharge areas
- Any suggested areas for improvements
This report outlines our findings and recommendations – Enter and View CRH Discharge Areas Report