Sexual Health (Locala)
Feedback Rating
Based on 9 reviews
Leave your Feedback
Reviews (9)
O
November 18, 2024
Not good
Very friendly staff, got what I needed
April 3, 2024
The staff were very quick and friendly, making sure to explain everything to you. The waiting room had music and a good vibe. Nice, informative receptionist too. Good facilities including toilets.
Unable to book appointments
June 7, 2022
Tried for a week being on hold for upto 45 minutes before it cuts you off! Health professionals always excellent if only you could get to see them, their automated telephony is awful and clearly not enough staff answering phones!
Long wait times but polite staff, not many
October 3, 2019
Not many facilities to suit different people's lifestyles and personal mental health or situations such as children or babies.
Long wait times which I semi understood for my coil removal, however it was nearly 2.5 hours and over 10-15 people went in before me.
There were no signs for toilets or information about a drink even a cup of water or a cup of tea.
Long wait times which I semi understood for my coil removal, however it was nearly 2.5 hours and over 10-15 people went in before me.
There were no signs for toilets or information about a drink even a cup of water or a cup of tea.
Truly awful
September 6, 2019
The waiting time at the drop in clinic is awful. Even when you're told you're on a priority list it can be more than 2 hours with no idea where you are in the queue. Parking is expensive.
The staff of you get to see them (I haven't always) are good but the service is set up badly
Was told by the reception I couldn't make appointment with doctor so I left as no childcare. He then called me & booked me an appointment.
They need to re-think & find a way to see people quicker, so many people booked in & waited but left.
The staff of you get to see them (I haven't always) are good but the service is set up badly
Was told by the reception I couldn't make appointment with doctor so I left as no childcare. He then called me & booked me an appointment.
They need to re-think & find a way to see people quicker, so many people booked in & waited but left.
Anonymity?
May 10, 2019
Attended Huddersfield sexual health service. Nursing staff were brilliant.
But, I went under the impression that you could give whatever name you wanted. This is clearly stated on the NHS website. I was pulled up because me details didn’t match NHS records. Speaking to other sexual health services across the country has indicated that indeed this is the NHS policy and Locala could be in breach of national policy.
I won’t attend again on this basis.
But, I went under the impression that you could give whatever name you wanted. This is clearly stated on the NHS website. I was pulled up because me details didn’t match NHS records. Speaking to other sexual health services across the country has indicated that indeed this is the NHS policy and Locala could be in breach of national policy.
I won’t attend again on this basis.
Very impatient service was told by nurse too
November 2, 2017
Phoned to see if I had to book but told too busy to speak to me very rude
Okay
June 14, 2016
Often say that they cant see you for walk in because they are too busy when there is no one else there waiting. And other times waiting up to 2 hours to be seen.
CaSH Clinic - Dewsbury Medical Centre
July 2, 2015
Very friendly, professional and knowledgeable. Put at ease straight away. Can't praise highly enough.