Appointment Centre - Calderdale and Huddersfield Foundation Trust

The Appointment Centre can be contacted on 01484 355370. Lines open Monday to Friday from 8 am to 7 pm and Saturday 9 am to 12 noon. Please note - if you are a new patient and have booked your appointment through the e-Referral service and need to cancel or rearrange it, you will need to contact the national telephone appointment line on 0845 60 88 88, lines are open 7:00 am to 10:00 pm Monday to Sunday) or online at http://www.nhs.uk/referrals

Contact

01484 355370

Location

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Reviews (12)

Staff knowledgable about all I wanted to kno

January 9, 2024
As the above , everyone was very efficient and pleasant to speak to.
Anonymous

Reply from Appointment Centre - Calderdale and Huddersfield Foundation Trust

Thank you very much for taking the time to share your feedback with Calderdale and Huddersfield Foundation Trust.
I am so pleased to hear that the appointment centre staff were able to help you with everything you wanted to know, and also in an efficient and pleasant manner. I know the appointment centre team make huge efforts to offer all the three elements which you have noticed in your feedback. I will share your feedback directly with the team, and know that this will be appreciated. Thank you again.


Provider responded

Checking operation date

February 19, 2022
Although unable to supply information were extremely helpful in putting me in contact with my surgeon's secretary
Anonymous

never kept waiting long before being seen.

November 20, 2021
under 3 consultants rheumatology, cardiology and urology, will be glad to get back to normal and be seen in person, rather than phone follow-ups, just have to wait until covid-19 clears fully.
John Taylor. 000506

Poor

September 13, 2021
Cannot get in touch with ANYONE by phone!!!!
Barbara Paine

my appt was at Acre mill, had text to prove

June 23, 2021
I was checked in, at Acre Mills at around 1.25pm. and was adv to take seat. Then waited, waited and waited until half hour had passed and I had not even been called for visions. So went to the desk and said have they forgotten about me?? She said no I will remind them. Then they called me to tell me someone had messed up and I should have been in Calderdale , Halifax. Even though my text said Acre MIlls???? I had taken 1/2 day off work UNPAID leave to do this and this is what happens. Not good is it ....so maybe you should pay me £118!!!!!!
Anonymous

long wait but telephone operator helpful

April 28, 2021
lengthy
Helen Carter

Excellent person centred service

March 22, 2021
I was recently seen at the breast clinic where I had a number of procedures.Every member of staff I saw treated me with respect, listened to my concerns and made me feel reassured. I cannot rate my experience more highly.
Anna Brandwood

Can’t access the appointment letter as no way

March 18, 2021
Can’t access the link from my smartphone, it doesn’t open and can’t find any other login
Sue kay

COVID booking impossible as the link received

March 2, 2021
COVID booking impossible as the link received won't open .
Alexandru Simionescu

Twice I got cut off

March 13, 2020
Ridiculous you provide no identifier in gigital letter text messages as to who the appointment is for, even initials or last 2 digits of hospital number would be fine. 3 people use my mobile number. What a stupid system.
Anonymous