Attempting to contact Brookroyd Surgery
I made 4 attempts and have been on hold / stuck in a loop for 15, 7, 7 and 2 mins between 11:54 and 12:25 today 06/02/2024. Each time I have made it to number 1 in the queue to be in the loop for several more minutes so have felt no choice but to hang up. I feel the issue is the telephone system rather than staff not being available to answer as I wouldn’t have been progressing through the queue. It’s extremely frustrating that the only way on contacting the surgery is by telephone.