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Healthwatch Kirklees is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
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Original feedback for
Care Home Support Team (Locala)
Kind and caring response
I spoke to Natalie and although she couldn't help me with the issue I had, she gave me the number for the service I needed to contact and was very understanding and helpful. Thank you for listening.
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