Crosland Moor Surgery

I rang the doctors for my husband and explained the symptoms , we were given an appointment that day and the GP was very thorough in his check over with him. He said the prescription would be sent over to the chemist that day and it was . Brilliant serrvice. Reception staff were extremely helpful too

I was waiting for appointment and a woman came in saying please may I use your toilet I’m about to pop and I’m pregnant and the woman behind the desk immediately said no. She started crying begging to use the toilet as there are none close and she is pregnant and needed to go and the woman wouldn’t let her. It was horrible to watch a pregnant woman crying in stress. I hope she made it to a toilet.

Receptionist was really helpful and so understanding. I cannot fault them at all , all the staff are brilliant. Pharmacist from the surgery rang to check everything was ok . nothing is too much trouble.

Lovely team of doctors - always manage to get an appointment when I need one. Lovely ladies on reception too.

I would just like to say thank you to the practice nurse and reception staff, for their empathy , approach and sensitivity when I brought my son who has complex mental health needs to the surgery recently.

Excellent approach to patients from receptionists, GPs and nurses, feel listened to and asked how we want our treatment to go