Get what I need but could be better
I am on a waiting list to see an NHS physio and struggle with pain but the GP's help me manage that well. However when I call up I can be 10th in line to get through and have to wait on hold. I have a pay as you go phone so my credit is eaten away just trying to get through. They often don't give a face to face appointment and I have found phone appointments just not as good.