Excellent service from a young woman .
She personally contacted the correct service to get a handrail fitted on my stairs after your system sent me round in a circle over 40 minutes on the phone. Your phone system is dreadful. Bad connection, noise, fading. Hopeless. Have tried several times over weeks and it is always the same. Very efficient workman today fitted the rail. Want to thank the young woman who ensured the job was done. She was so helpful and pleasant.