Absolute SHAMBLES of a GP practice
Called at 8am, after the whole rigmarole of a recorded message lasting approx 2 mins, to be followed by another recorded message saying 'telephone line is full call later!' After 3 attempts was 48 in the queue. Only to be cut off at position 29. When I called back another recorded message saying they had no appointments for today. Rang the following day, again after 5 attempts as the phone line was full! 49 in the queue, after a 50 minute wait was told only a telephone appointment available after 2pm. Waited and waited, it's 6.20pm no phone call! Absolute shambles of GP practice. Asked for the manager to call me back on Monday, no phone call received (it's Tuesday evening).