Healthwatch Kirklees


01924 450379

Unit 11-12 Empire House
Wakefield Old Road
WF12 8DJ


Leave your Feedback

Reviews (16)

Friendly helpful advice.

May 3, 2024
Deborah Neary has been wonderful. She listens gives helpful information and will always call you and check that everything is OK. We have not yet reached a conclusion but I know I can contact her anytime and she will do what she can to help. Her advice has been invaluable to me and I cannot thank her enough.

Had a query- was answered very quickly.

March 9, 2023
I asked a question about other services, I was answered very quickly with helpful advice.

Help with care home visits and access bus det

December 8, 2021
I was given a leaflet about healthwatch care kirklees in the crow nest park in Dewsbury. After reading it I rang to see if they could help me. My wife is in a care home and I needed help about the visiting and access transport to take her out more. I want to thank Katherine especially, she helped me so much thank you.
carlo baranyai

Unable to get a appointment

November 26, 2021
I got in touch as I was unable to see a doctor about a serious problem and was given good,prompt advice
Anthony David Mann

Wonderfully compassionate and helpful lady,

August 9, 2021
The lady was helpful and empathetic. She gave me hope. Thank you.
Jo Armitage

Excellent service

August 2, 2021
I spoke to a lovely lady. She was kind, caring, informative, and compassionate. She advocated for me and directed me to the national evidence base to support me moving forwards. I was offered choices, support and information and felt completely heard and very well supported, at a time when I was vulnerable. The service is very professional and high quality. Responses were timely and sensitive to my situation.
Thank you very much
Sharon Tunnacliffe

Reply from Healthwatch Kirklees

Thanks for leaving your review. It is great to hear our staff member has been able to support you with your issue. Thanks, Healthwatch Kirklees

Provider responded

Very helpful and friendly

June 10, 2021
Very pleased with the service I received. I felt she went above and beyond to provide the information we needed and I cannot praise her efforts enough. Well done Healthwatch Kirklees for this service.
Debbie Taylor

Reply from Healthwatch Kirklees

Thank you for leaving a review and we're so pleased to hear that you were happy with the service you received.

Provider responded

Well looked after .

May 12, 2021
Over covid. I've been helped and looked after by one of the team. She's seen me through hell and high water with out her and kirklees health care I'd not be here
Paul taylor

Reply from Healthwatch Kirklees

Thanks for leaving a review Paul. It's great to know we've been able to help during this very challenging time.

Provider responded

Quick friendly service

March 11, 2021
It was helpful letting someone else deal with a problem instead of me feeling that I was banging my head against a brick wall! To hear that my son had ‘childhood ‘autism when he’s 21 and needs to be on their learning disability register is so disheartening when he’s been with our doctors since he was a baby and they helped refer him for his diagnosis!

Reply from Healthwatch Kirklees

Thank you for leaving a review for our service. So pleased that we could help with the issue.

Provider responded

A volunteer from Healthwatch Kirklees has been contacting my Mum by phone

May 18, 2020
Mum greatly appreciates the contact the volunteer has made during lockdown and this is just to thank you for your input - they have much in common and Mum & myself could possibly meet when safe to do so which would be lovely - a member of staff from Healthwatch Kirklees contacted mum when the volunteer has been unable to make contact and we found this very reassuring that the Team work so well together. I work for Locala and so can understand your efforts to support people in the community. Many thanks.
Susan Kelly on behalf of Phyllis Jacques