Booking appointment system doesn't work
Once you are here it is fine and they are all great but the booking appointments system doesn't work. It says there are no appointments, It's the worst idea in the world to have to ring up at 8am in the morning. It's not flexible for working people or parents on school run, you can't spend so long waiting on the phone to get through. When you go online it says there are no appointments which means you end up going to A+ E. To pre book you have to wait about 3 weeks and you can't book ahead for 8 weeks for repeats as the system doesn't pre-book that far ahead. The receptionists are doing the best in the circumstances. It was never perfect before but has got worse. I would just like to be able to call up and get an appointment over the next few days. Evenings /Saturday appointments would help.