presentable. Overall a good, personal service provided. Just getting a same day appointment can be tricky if you don't act within the first half an hour after the surgery opens in the morning. I'm not so thrilled with the telephone appointment service either - I find it's often easier to turn up in person. Also, appointment times sometimes run behind, which can be frustrating if you're short of time. On the plus side, the online repeat prescription service is an excellent new addition - very convenient! They also offer late evening appointments on Tuesday nights, but close on Wednesday afternoons.