Appauling Service
I was in agony with an abscess I had under my tooth, and my whole face swelled like a balloon and I was struggling to swallow my own saliva. After being advised by NHS 111 to get an emergency appointment within 6 hours, I received a call back with an appointment in 3 days! 2 days later, the right side of my face doubled in size and I was rushed to A&E, where I was given a course of anti-biotics. I was then advised to still attend my dental appointment because it will cover any treatment that I do have. I paid £19.70 for the appointment to be in there 30 seconds... the dentist looked at my mouth and said and i quote 'carry on with your course of antibiotics then book in with your local dentist next week'... I understand he could not help me out there and then, but I was specifically told that the cost will cover any treatment needed and all I got told was something I already knew and my mum could tell me.. I am still now going to have to also pay the £58.50 at my local dentist. Absolutely appauling service to say it took me nearly an hour to get there! A disappointment for the NHS and I will be making everybody aware not to use Huddersfield Royal Infirmary, no matter how much of an 'emergency'... go elsewhere.