Lockwood Pharmacy

I've been using Lockwood for a couple of years now after every other pharmacy I tried couldn't get hold of my meds in a timely manner or even reliably source them.
They are absolutely amazing! I now make the drive from Emley to these guys because I can garuntee they will make sure my prescriptions are filled as soon as humanely possible. Great staff, well run and proactive.

Helpful and makes sure your ok

I have had treatment in hospital and have constantly rung Lockwood to ask about my meds Lockwood have been great and sorted my problem out and always help no matter what I wouldn't go anywhere else they all are just great thank you Lockwood hope I haven't annoyed you with my calls .bless you all.

Having been shielding since the start of the pandemic, and still really vulnerable to covid community infection the staff at Lockwood Pharmacy have unfailingly provided great community support, and are still doing so. They deliver prescriptions really promptly, and their delivery people are always friendly and polite, and the team are a phone call away if you have any queries. I have quite a number of medications and they run out at different times, which is a bit of a pain, but I cannot fault the patience and service from Lockwood Pharmacy. They do a brillliant job. 5 stars, and thank you for all you do if you read this.

My mum in law has moved recently to this pharmacy which is 100% better than the previous one she used. Deliver medication without question, personal service and really informative. Early days since she moved but definitely think it's been the right decision.

I have been using this pharmacy for a few years. I have had advice and support on many occasions and they are exceptional, kind caring helpful and very compassionate. They go over and beyond to help. They are extremely busy so nearing that in mind it can be challenging getting through some times but with a little patience it is always worth the wait. They are pinnacles of the community on my opinion and I and truly grateful for all their support and kindness

I was passed on to this pharmacy via 111 for an emergency prescription for a serious long term condition. The gentleman spoke to me in the most deplorable, dehumanising manner. I would suggest immediate customer service revisions to this practice if staff behave in this inappropriate, unprofessional manner. I will be taking this complaint further.

When other pharmacies have had problems getting medication, they managed to help out. Big and busy pharmacy but couldn't be more helpful.

On two occasions another chemsit has been unable to provide my medication (despite being part of a chain), and a phone call to Lockwood Pharmacy has found that they can supply part prescription and order the rest. They have then telephoned me back to let me know the rest of my prescription has been in, exactly when they said. Friendly and informative service on other occasions when I have needed to buy non-prescription itmes quickly. They also have very long opening hours, which is very helpful either because people are at work, or because you need something/advice late evening.