Need more face to face appointments
I had a recurring skin issue and when I rang for an appointment I was repeatedly given a phone appointment. I would describe my skin issue and even send pictures but I was just given a multitude of creams that didn't resolve it. After a period of about 3-4 months I went back and forth having phone call after phone call and trying different creams. Eventually, I put my foot down and had a bit of an argument with them and they eventually allowed me to come into the surgery to see a doctor in person. He swabbed my skin and a week later rang me to tell me I had a new prescription waiting for me. After using this cream my skin was almost fully healed in 4 days! Having had the issue for over 4 months it took 1 face-to-face appointment to resolve the issue in 4 days.